Our Business Excellence Programme is an exclusive educational initiative to enhance your professional skills and give you the competitive edge in your day-to-day activities in clinic.
Each webinar in this programme has been carefully constructed to deliver valuable insights, practical knowledge, and strategies to enhance your skillset and help you level up your clinic business (while earning CPD!)
Whether you are a single practitioner clinic, or your clinic is part of a group of clinics, with numerous treatment rooms, a support team and a marketing budget, this programme is for you!
Turn a new enquiry into an appointment and a lifelong patient (Part 2)
Discover the skills that are paramount in becoming world class on the telephone.
Create a memorable first impression – stand out from the competition.
Become outstanding at building rapport and asking questions to understand what the patient is interested in.
Discuss fees with assurance and confidence. Be proud of your fees – even when you are more expensive than a practice down the road.
Design a winning telephone protocol – know all the steps.
Learn how to close and turn more enquiries into appointments.
Create a world class first impression and patient journey.
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UK & Ireland 